+34 928 777 605 reservas@busleader.es

Privacy Policy

Who we are

Owner: Bus Leader
Email: atencionalcliente@busleader.es
Phone: +34 928 777 605

Personal Data We Collect

Registration and Purchase Data
  • Full name, ID number (DNI/NIE or passport
  • Email address
  • Phone number
  • Billing information (address, payment details)
  • Booking history and transaction records
Geolocation and Route Data

  • Departure and destination points entered by the user

  • Queries made via Google Maps and Autocomplete

 Data via Google Social Login
  • Name and surname
  • Email address
  • Profile picture (if authorized)
Cookies and Similar Technologies

  • Essential cookies: session management and shopping cart

  • Functional cookies: user preferences

  • Analytics cookies: site traffic and usage (e.g., Google Analytics)

Purposes and Legal Basis

Managing bookings and payments

  • Registration and purchase data

Autocompleting addresses with Google Autocomplete 

  • Departure/destination data 

Google Social Login authentication

  • Datos sociales (e-mail, perfil)

Envío de comunicaciones sobre reservas y novedades

  • Social data (email, profile) 

Data Sharing and Third Parties

  • Payment gateways: (only necessary payment data.

  • Google LLC: for Maps, Autocomplete, and Social Login (see Google’s Privacy Policy at https://policies.google.com/privacy)

  • Partner carriers: name, date, and route details necessary to fulfill the booking

Data Subject Rights

You may exercise your rights of access, rectification, erasure, restriction, objection, and data portability by contacting us at the address or email above. You may also withdraw consent at any time without affecting the lawfulness of prior processing.

Data Security

We implement appropriate technical and organizational measures—including SSL/TLS encryption, internal access controls, and regular backups—to protect your personal data against unauthorized access, loss, or alteration.

Data Retention

  • Booking and purchase records: 5 years (per tax regulations)
  • Cookies and browsing data: up to 24 months, unless deleted earlier by the user
  • Social Login data: as long as the user account remains active

Policy Updates

We reserve the right to update this Privacy Policy to reflect legal or technical changes. Significant updates will be posted here and, where appropriate, communicated by email to registered users.

Commercial Department

+34 636 776 100
comercial@busleader.es

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Customer service

+34 928 777 605
reservas@busleader.es

Services for companies

We have a specific department for companies, where we help you to organise any service you may need.

Legal notice